Returns & Exchanges
At CBDfx, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. If your new apparel doesn't fit your lifestyle perfectly, our streamlined process ensures a quick and hassle-free resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn clothing items back into their original packaging, ensuring all hangtags and labels are securely attached to avoid processing delays.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal, affix it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned garments, we will process your refund or ship out your exchange items within 5-7 business days.
